FAQ Printer


Screen showing ‘Card Out’?


A: The card used in the card slot. Insert a new card.


The screen displays ‘Card Jam’?


A: Check the correct card size or check the thickness of the card used.


The screen displays ‘Ribbon Out’?


A: Change the toner cartridge. Printed ink Has printed out


The screen displays the message ‘Ribbon Mismatch?


A: The type of ink used is incorrect.


The screen displays ‘RBN Search Fail’?


A: Printer Sensor System has problems. Please contact us.