After Service

Terms of Service Agreement Warranty and annual repair.

1. The Compete Technology Co., Ltd. welcomes the repair and inspection services of the company. The contract is a yearly contract in the whole country. The details vary depending on the location of the product. Type of Product and Quantity of Goods
1.1 Location of products in Bangkok and its vicinity (Bangkok, Nonthaburi, Pathum Thani, Samut Prakarn, Samut Sakhon). All rates are the same.
1.2 Location of product address Outside Bangkok The metropolitan area already. Charge according to the distance of each province.
1.3 Warranty Repair Except for spare parts that are subject to wear and tear, such as batteries, magnetic stripe heads, printheads, as they have several deterioration factors.
       2. In the service of goods installed in Bangkok and its suburbs, the company will send technicians to check the condition and work of the machine 3 times within 1 year or every 4 months whether the machine will lose or not.
 3. Service for repair When prompted by the customer, the company will soon repair. The following principles.
3.1 In the metropolitan area of ​​Bangkok, if you have been notified of the waste, you will immediately arrive at the installation site.
3.2 Out of Bangkok If it is notified, the machine will be moved to the installation site within 1-2 days, and if it can not be resolved, the company has a backup device to use immediately.
3.3 If the product has a problem. Customers must inform on day and time.
Monday – Friday from 08:30 to 17:30.
Saturday, 08.30-15.30
 4. Warranty repair of the product is not covered in the following cases.
4.1 Incorrect use of wrong type of modifications to enhance the user’s unrestricted transportation
4.2 Caused by natural phenomena such as fire, fire, electric shock, short circuit from external lightning, or damage caused by other causes. This is not the quality of the product.

Goods damaged by transportation

Once the goods have been delivered to the shipping service provider (eg Thai Postal Service Plc.), The shipping service will be responsible for any damage to the goods.
To receive goods from the shipping service. Customers should check the box condition. And open the box to check the product. In front of the shipping staff. Sign in to get the item.
If the product or box is damaged, torn, stained, torn, broken, wet, damp, or in unusual condition. Just a little Let’s take a box. And notify the shipping staff immediately. Where possible, note the condition of the box and any unusual items on the delivery document of the shipping carrier. Sign in to get the item. Otherwise, I can not claim any damages from anyone else.
In case of damage caused by transportation It is the responsibility of the shipping service. But the company will help facilitate the best in dealing with problems.
Customer case provides erroneous delivery address information. It is the responsibility of the customer. If the goods returned to the company. Customers may incur new shipping charges and fines imposed by the carrier.
Others have received goods instead. It is the responsibility of the customer and the shipping service.